Welcome to Copenhagen! We’re Lars, Mie and Anton and we’ve started this little venture to show you how awesome our great city can be. Our mission is to provide each of our guests with an authentic and memorable experience from their time on our tours. We believe travel can be a force of good for Copenhagen and you know, the whole world (like we’ve written about here). We want nothing else than to change the way travelers experience Copenhagen one tour at a time, so with us you can rest assured: (1) You leave loving it. (2) You leave with a new admiration of Danish culture and how awesome it is. That’s our promise to you.
Love It Or Get Your Money Back
If we though have failed to meet your expectations, then we have failed to meet our own. Please let us know and we’ll issue a refund. As a family owned and run company, our guests aren’t just numbers in a log book; they are our friends who go on small adventures with us. The only thing we ask is that you participate in the entire tour from start to finish and that, at the end of the tour, you let your guide know that it wasn’t satisfactory and that the tour didn’t live up to your expectations based on the promised tour description. Your live feedback will help our team to improve! Please note this satisfaction guarantee only apply to reservations booked through copenhagenurbanadventures.com.
As grown-ups, it’s not every day we receive certificates even though we love what we do. So, we’re excited to share the following accolades that we’ve picked up since our humble beginnings in 2009:
Winner ‘Social Responsibility’ at the 2018 Australian Travel Awards
Winner ‘Disruptor of the Year’ at the 2018 Mumbrella Travel Marketing Awards for our ‘In Focus’ range
Winner ‘Innovation of the Year’ at the 2018 Adventure Travel Conference for our ‘In Focus’ range
Winner ‘Innovator of the Year’ for Responsible Travel at the 2017 Tourism Cares Awards for our ‘In Focus’ range
Gold: ‘Best for Engaging People & Cultures’ at the 2015 WTM World Responsible Tourism Awards for our ‘In Focus’ range
Rising Brand of the Year at the 2014 Travolution Awards
We’re also excited to announce that this year over 40 of our destinations around the world received the coveted Certificate of Excellence from TripAdvisor. Copenhagen is of course one of them!